Refund and Return Policy

Effective Date: December 4, 2024

At BestDeals Real Estate, we prioritize customer satisfaction and strive to provide the best quality real estate products and services. To ensure that our customers have a positive experience, we have developed a clear and fair Refund and Return Policy. Please review the detailed terms below regarding refunds, returns, and warranties.

1. Refund Policy

We understand that circumstances can change, and sometimes a refund is necessary. To make the process easy and transparent, we offer the following refund guidelines:

  • Eligibility for Refund: We accept refund requests for products or services that have not been used or consumed and are requested within 7 days from the date of purchase.
  • How to Request a Refund: To initiate a refund, please reach out to us by phone at 727-806-9180 or via email at info@bestdealsrealestate.click. In your request, kindly provide all relevant transaction details, including your order number, purchase date, and the reason for your refund request.
  • Processing Time: Once your refund request is received and approved, we will process the refund to the original payment method used for the purchase. Refunds may take 5-7 business days to reflect on your account, depending on your bank or payment provider.
  • Non-refundable Services: Please note that certain services, including personalized real estate consultations or services that have already been partially or fully performed, may not be eligible for a refund. We encourage you to carefully review the details of any service agreement before purchase.
  • Partial Refunds: If you received a product or service that was partially used or consumed, we may offer a partial refund based on the condition of the product or the level of service provided.

2. Return Policy

We want our customers to be fully satisfied with their purchases. If, for any reason, you are not completely happy with your product or service, you may return it under the following conditions:

  • Eligibility for Return: Returns are accepted within 7 days from the date of purchase. Products must be unused, undamaged, and in the original condition they were received. For services, returns are generally not accepted once the service has been provided or initiated, but exceptions may be made on a case-by-case basis.
  • How to Request a Return: To initiate a return, please contact us within 7 days of your purchase by calling 727-806-9180 or sending an email to info@bestdealsrealestate.click. Include your purchase details, including the order number, date of purchase, and the reason for the return request. We will review your return request and provide you with instructions on how to proceed.
  • Return Shipping Costs: If the product you received is defective or damaged due to an error on our part, we will cover the cost of return shipping. If the return is not due to an error on our part, the customer is responsible for the return shipping costs. Please ensure that returned products are properly packaged to avoid damage during shipping.
  • Processing Time for Returns: After receiving the returned item, we will inspect the product and process your return. If your return is approved, you will either receive a refund or an exchange for the same or a similar product, depending on availability and your preference.
  • Exclusions from Return Policy: Certain items may be non-returnable due to their nature, including but not limited to personalized services, real estate advice, or special order items. Please check the product or service description carefully before purchasing.

3. Warranty Policy

BestDeals Real Estate offers a warranty for services rendered, providing peace of mind to our customers:

  • Service Warranty: We offer a 30-day service warranty for any real estate services we provide, including consultations, property research, and transaction assistance. If you encounter any issues with the services we’ve provided during this period, please reach out to us, and we will make every effort to resolve the matter at no additional cost to you.
  • Claiming Warranty: To claim the warranty, simply contact us by email at info@bestdealsrealestate.click or call 727-806-9180 within 30 days of the service being completed. We will review the issue and take appropriate actions, which may include additional consultations, adjustments to the service, or other remedies.
  • Exclusions from Warranty: The service warranty does not cover any issues arising from third-party actions or circumstances beyond our control, such as changes in market conditions, government regulations, or other external factors. Additionally, if the service has been altered or misused by the customer, the warranty may be voided.

4. Important Notes

  • Changes to Our Policy: BestDeals Real Estate reserves the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on our website with the updated date of the policy, and the new terms will apply to all purchases made after the effective date.
  • Customer Satisfaction: Our goal is to provide outstanding service and resolve any issues promptly. If you are unsatisfied with any aspect of your experience, please contact us, and we will do our best to address your concerns in a timely and professional manner.

5. Contact Information

If you have any questions regarding this Refund and Return Policy or need assistance with a refund, return, or warranty claim, please do not hesitate to reach out to us:

We are committed to providing excellent service and ensuring that you are completely satisfied with your experience with BestDeals Real Estate.

Thank you for choosing us as your trusted partner in real estate!